Educate patients individually or as a group about managing their diabetes with these practical tips from the esteemed educators at the University of Michigan Diabetes Research & Training Center. These 101 Q&A tips are designed to help you develop and foster an effective self-management education program. Your guidebook begins with developing your vision and designing your curriculum and advances through the program’s phases from marketing and needs assessment to evaluating your program. Includes powerful tips for effectively communicating with patients.