FeaturesInteractive format, workbook approachAbility to personalize plan to address individual needs and preferencesHelpful hints from others with diabetes and from hcps ("I wish I had done... or "It’s easier if...")Success stories from others with diabetesSuggested questions to ask of hcpsSpace for hcps to write goals, suggestions, etc.Conversational, upbeat tone without ignoring the serious implications of failinf to manage diabetes successfullyBrief introductions for each chapter providing key information and motivation